Category: Uncategorized

CSMS #18-000033 Rollback of ESV Causing NAFTA Summary Rejections

CSMS #18-000033

Title: Rollback of ESV Causing NAFTA Summary Rejections

Date: 1/11/2018 10:30:47 AM

To: Automated Broker Interface

CBP needs to perform a PRODUCTION code rollback of a Entry Summary Validation that was deployed

this morning. A logical inconsistency has been found in the business rule that is causing NAFTA duty free claims to reject with the “EST DUTY/CALC’D DUTY MISMATCH” error. This rollback will require closing the Entry Summary queue for about ten minutes. We plan to perform this rollback at 1030 this morning.

Entries affected by this rejection should be resubmitted after the correction is made. If you have any questions, please contact your Client Representative.

POWER OUTAGE

Attention Customers:

We have experienced a power outage at our premises, however, None of our communications services have been affected.

If you need emergency assistance, please contact us at 915-204-1159. If no immediate response, please leave a detailed message and we will contact you as soon as possible.

Regards,

RBSystems, Inc.

CSMS# 17-000695 – Daily Statement Issue affecting Entry Summaries Oct 25th – Oct 26th, 2017

CSMS# 17-000695 – Daily Statement Issue affecting Entry Summaries Oct 25th – Oct 26th, 2017

Summaries submitted between October 25th at 10:30 AM Eastern and October 26th at Noon Eastern were impacted by an issue that is causing summaries submitted during that window to not appear on statement or to appear with incorrect amounts.

Any summaries transmitted during this window (October 25, 2017, 10:30 AM Eastern to October 26, 2017, Noon Eastern) should be retransmitted, EXCEPT for (a) those summaries that are already on statement or paid OR (b) those summaries that were already retransmitted after October 26th at Noon Eastern.

CBP will consider all mitigating circumstances for these specific scenarios during this timeframe.

If issues persist after retransmission, please contact your ABI Client Representative.

CSMS# 17-000684 – ACE PRODUCTION OUTAGE, Saturday, Oct 28, 2017 @ 2200 to 0400 ET Sunday, Oct 29

CSMS# 17-000684 – ACE PRODUCTION OUTAGE, Saturday, Oct 28, 2017 @ 2200 to 0400 ET Sunday, Oct 29

Please be advised that there will be an ACE PRODUCTION Outage Saturday evening, October 28, 2017 from 2200 ET to 0400 ET Sunday, October 29, 2017 for ACE Infrastructure Maintenance.

CSMS# 17-000458 – FDA Currently Experiencing Delays Processing Entries

08/04/2017 01:54 PM EDT

Automated Broker Interface

FDA is currently experiencing delays processing incoming entries. The technical team is currently investigating.

Do not re-transmit entries as this will cause further delays when the issue has been resolved.

Updates will be provided when they become available. Please continue to contact FDA ACE Support at ACE_Support@fda.hhs.gov or 877-345-1101 for ACE inquiries.

CSMS# 17-000450 – Issues Connecting to CBP (VPN connection), August 3, 2017

08/03/2017 10:03 AM EDT

New ACE Programming

Several trade filers have reported to ACE that they are unable to successfully connect to CBP via a VPN connection for their electronic data transmissions. CBP technicians are actively investigating these connection issues that started early this morning.

CSMS# 17-000435 – Issues accessing the ACE Portal and Entry Summary processing issues in Production

CSMS# 17-000435 – Issues accessing the ACE Portal and Entry Summary processing issues in Production

Please be advised that U.S. Customs and Border Protection (CBP) is aware that the users may be experiencing issues accessing the ACE portal in Production. ACE Entry Summary and Cargo Release is also experiencing delays in processing incoming trade messages and generating Responses.

CBP technical staff is actively working on a resolution and another Cargo System Messaging Service (CSMS) message will be issued once more information or a resolution is known.

RB Systems, Inc.

US CUSTOMS AND BORDER PROTECTION SOFTWARE PROVIDER